Privacy policy.

Privacy Policy

At Fast Track Therapy (ABN 71 683 394 309), your privacy is our priority. We’re committed to keeping your personal information safe and secure.

This policy outlines how we collect, use, and protect the information you share with us through our website, fasttracktherapy.com.au, or directly. By providing us with your information, you agree to this Privacy Policy. If you have any questions, reach out to us at info@fasttracktherapy.com.au.

1. What We Collect We may collect information like your contact details, health and disability information, and other relevant details to provide our services. We only collect what's necessary to support you.

2. How We Use Your Information We use your information to:

  • Deliver and allocate services

  • Stay in touch with you

  • Respond to your feedback

  • Maintain internal records

3. Sensitive Information We handle sensitive information (e.g., health details) with care and only use it for its intended purpose, with your consent, or as required by law.

4. Sharing Your Information We may share your information with trusted third parties when necessary for service delivery or if required by law, ensuring they handle your data with the same level of care.

5. Accessing Your Information You can request access to the information we hold about you. A small fee may apply in some cases. We may ask for proof of identity before sharing this information to ensure your privacy.

6. Keeping Your Information Accurate We want to ensure your information is accurate and up to date. If you notice any changes or inaccuracies, let us know so we can update our records.

7. Concerns or Complaints If you feel we’ve mishandled your information, please contact us so we can address your concerns.

8. Unsubscribing To stop receiving emails from us, simply contact us, and we’ll take care of it.

9. Security We keep your information secure using password-protected systems and encryption. When we no longer need your information, we securely dispose of it. Most records are stored electronically for a minimum of 7 years.

If you have any questions or feedback about our Privacy Policy, please contact us at info@fasttracktherapy.com.au.

Last updated: 14 January 2025